Please read through the information carefully as answers to most questions can be found within the auction
If you cant find the answer you're looking for, please email us.
We do our best to answer all emails asap, we only usually answer emails Mon-Fri.
Emails may not be answered outside normal working days such as on weekends and bank holidays
Shipping - Please read carefully before bidding
All Items are in stock and are usually posted within 2 working days after payment is received
Please note postage costs include postage, packaging and other costs involved in packing and sending out items.
Compensation - Items are covered up to £41. In the event of a lost item, we can only cover up to £41. If a higher level of cover is needed, it is the buyers responsibility to arrange this beforehand
If your item is delayed - Royal Mail do not consider an item lost until 20 days after the item was posted therefore we are unable to process any claims for compensation or replace lost items until 20 days have passed. This is to allow time for the item to be returned if there are problems en route.
Service - All items are sent using 1st Class Recorded delivery unless otherwise stated or agreed
Delivery Time - 1-2 working days but not guaranteed by The Royal Mail
For full details - Go to Royal Mail Recorded Delivery Homepage
Cost - Click on the postage and payments tab just below the picture at the top of the page, select the qnty, then your country and click "get rates" to get your total postage cost
Service - All items are sent using the Standard Airmail, Small Packets Service unless otherwise stated or agreed. THIS IS A BASIC SERVICE AND DOES NOT HAVE A TRACKING NUMBER. Contact us if you require a service that is trackable at an extra charge
Western Europe within 3 days
Eastern Europe within 5 working days
Delivery to the rest of the world in 5-7 working days
For full details go to Royal Mail International Delivery Options
Returns - Please read carefully before bidding
It is the buyers responsibility to ensure the correct part is ordered as we will not give refunds due to incorrect ordering! Please email us with full details of your car before bidding if you are not sure about compatibility
By Placing a Bid you are agreeing to the terms in this auction.
All Sales are final.
Warranty covers the part only! P&P and any other costs are not covered under the warranty and are not refundable.
Other than under the 12mnth guarantee, we only exchange/refund if the product arrives in a damaged/defective condition.
If your product arrives in a damaged or defective condition, it is very important that you contact us immediately.
The item must returned in its original condition and not before authorisation has been recieved.
Defective items will not be replaced if there are signs of use or tampering. The item will be returned and the buyer will be responsible for all shipping costs involved if item has been tampered with/used.
All requests for return or exchange must be made within 24 hours of item received
Bank transfer (Preferred)- Pay directly into our HSBC account via online bankng or at any HSBC counter
All O.E. (Original Equipment) part numbers, O.E.M. (Original Equipment Manufacturer) part numbers , images and descriptions are used for reference purposes only and do not imply that the part is an original OEM part unless stated
We always do our best to ensure every customer is satisfied and aim to resolve any problems asap therefore communication is appreciated before any feedback is left
Please ensure all questions are asked before bidding as All winning bids are final.
Payments to be received no later than 5 days after auction end.
Non-payment will result in the item being re-listed and a non-paying bidder alert filed
For Fast Delivery, Peace of Mind and The Best Customer Service, Buy With Confidence From an Established Seller!
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